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Privacy Policy

PRIVACY STATEMENT

Hey there. Welcome to CDKN_official and CDKN with friends.

This privacy policy is designed to help you better understand how we collect, store and protect your data.

CDKN_official & CDKN with friends is a company registered under CDKN bvba, Catharinadreef 45, 2970 Schilde, Belgium. Caroline Wyns Degeyter is a 100% shareholder of this company. You can always contact us on +32 492 58 43 46.

We operate commercially at www.cdkn-official.com / www.cdknofficial.com / www.cdknwithfriends.com (the "Websites"). In this privacy policy, the references to "you" mean any person who provides CDKN_official or the website details. By visiting our website you accept and accept the privacy policy and our terms and conditions set out below.

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

Protecting your privacy !

We will only collect information when this is necessary and relevant to us in communicating to you. We will also never make your data available to third parties, unless you have explicitly given your permission for this. For example, we do transfer your name and address details to DPD or Bpost, in order to be able to deliver your package to the right destination.

The CDKN (with friends) website can be visited without obligation and you can consult information and products without passing on personal data. However, if you proceed to purchase products from our web shop, we offer the possibility to register with an account and fill in personal information (including name, address, e-mail address, telephone number). This data is protected by a username and password.

The data is treated as confidential information and is never sold or exchanged to third parties, except to comply with legal obligations and in the event of an express request from the judicial authorities or police forces.

What information does CDKN collect?

Your name, company name (optional), address, telephone number (optional):

We need this information to be able to provide our services correctly and properly: to be able to identify you as a customer, to send your order efficiently, to send an invoice and to contact you if necessary.

We also ask you for your email address:

This way we can keep you informed about the status of your order.
You can also opt to receive our newsletter. This keeps you informed of our latest deliveries, collections, customer benefits, ... You can unsubscribe from these mailings at any time if you no longer wish them. This can be done simply by clicking on 'unsubscribe' at the bottom of the newsletter or send us an email and we will remove your email address from our database.

We also collect information about the web pages you visit. We collect data about when you log into your account. We also register which device you use, which browser, from which location, the operating system used and your IP address. We need this information to increase your ease of use on the website and to improve our services.

This data is collected for the purpose of carrying out financial transactions related to your online purchases.

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at:
CDKN_official
Catharinadreef 45
Schilde BE 2970

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - LIGHTSPEED

Our website is hosted by Lightspeed. They provide us with the online e-commerce platform on which we offer our products online. All your information is stored on the Lightspeed databases in Europe (the Netherlands). All information is of course secured behind a firewall on a secure server.

Payment:
If you choose a direct payment gateway to complete your purchase, then Lightspeed stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

Cookies

Our website may use cookies. These are small text files that are stored on the hard drive of your computer, tablet or smartphone. These serve to facilitate your next visit to our site. These cookies are read every time by your browser (such as Firefox, Chrome, Internet Explorer, ...) when you visit our website. You can disable the use of cookies in your browser settings. Keep in mind that this can make visiting this website less smooth.

The cookies we use:

Direct cookies: These remember your login details, how many times you have visited our site and what you have placed in your shopping cart.
A 'third party cookie' follows a user for a longer time about the website and is thus able to build up a profile of your internet usage. These cookies are used to conduct targeted online campaigns. An advertising network then places a cookie on your computer, tablet or smartphone via a third-party site. This cookie can be read by the network on various websites that are located within the advertising network.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

This privacy statement is subject to Belgian law.

More information about the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data, amended by the law of 11 December 1998, which takes into account the European directive of 24 October 1995, can be found at http: // : //www.privacy.fgov.be.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at
CDKN_official
Catharinadreef 45 Schilde BE 2970
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